Are IETMs Primarily Used in Specific Industries, or Can They Be Applied More Broadly?

IETMs, or Interactive Electronic Technical Manuals, are digital documents used across industries as user-friendly guides. They range from basic PDFs with hyperlinks for cross-referencing to advanced HTML pages with powerful search features and user-friendly interfaces. Code and Pixels offers a sample IETM showcasing these functionalities. Overall, IETMs streamline technical documentation and enhance user experience.

How Does the IETM Software Benefit the Indian Army?

The IETM software simplifies technical documentation for the Indian Army by providing dynamic hyperlinking of manuals using a SQL database. It effectively maintains electronic devices such as systems and PDAs, and can easily handle vast numbers of pages. It complies with industry standards such as JSG - 0852:2001 by providing hierarchical structure, user administration, and content writing capabilities. Since 2013, Code and Pixels have successfully implemented this architecture for the Army, Navy, and Air Force, working with suppliers to provide software to a variety of defence departments.

What is Computer Based Training (CBT)?

Computer-Based Training (CBT) is a multimedia instructional delivery method used by India's military to teach different system components. It employs multimedia technologies such as graphics, animation, and video. The level and duration of CBT courses are set by the original equipment manufacturer.

Which Multimedia Technologies Does Computer-based Training CBT Use?

To deliver effective military guidelines, computer-based training, or CBT, uses multimedia technology including graphics, animation, and interactive components.

What Are the Key Features of Computer-based Training (CBT) Modules?

Modules for computer-based training (CBT) combine interactive features and multimedia to provide customizable instructional settings that are suited to the training requirements of the military.

Interactive Electronic Technical Manuals

Code and Pixels has provided a range of Computer-Based Training (CBT), Interactive Electronic Technical Manuals (IETMs), technical documentation, and training aids for numerous defence laboratories such as DRDO, DRDL, RCI, and ASL, as well as production agencies like Bharat Dynamics Limited (BDL), Electronics Corporation of India Limited (ECIL), Bharat Electronics Limited (BEL), Hindustan Shipyard Limited (HSL), and BrahMos Aerospace. The company also collaborates with various OEMs, including TATA, L&T, NOVA, Tractors India Limited, IdeaForge, Kirloskar, Enertech, Marine Electricals, MAN Energy Solutions, Tata NOVA, Tata Advanced Systems Limited, Anath Technologies, Raphe mPhibr, Jyoti Limited, Allterra, FlaktGroup, Johnson Controls, Gen Technologies, Rifle Factory Ishapore, Avision Systems, Data Patterns, Zmotion Autonomous Systems Pvt Ltd, Electropneumatics & Hydraulics (India) Pvt. Ltd., Kirloskar Brothers Ltd / KSB Ltd, Asteria Aerospace Limited, among others.

We are also partnered with international defence IETM service providers, including "Navcon Advanced Systems," a leading aerospace and defence company based in the UAE, and "EKA Three G," which offers an advanced networked electronic IT-based system from the Republic of Korea.

We are honoured to support the Indian defence sector and have contributed to significant projects such as the AKASH Missiles, Agni Missiles, BrahMos Missile, ASTRA, and MRASM for the Indian Air Force (IAF).

Code and Pixels brings 12 years of experience managing defence projects, with a team well-versed in all Indian defence standards, including JSG 0852: 2019, JSS 0251: 2015, and the European aviation standard S1000D.

We are the only company in India that has successfully delivered approximately 75 IETM assignments to the Indian Armed Forces.

Outline of IETM

IETM or Interactive electronic Technical Manual, as the name indicates, it is a Manual which is interactive and in the form of electronic/digital.
Then PDF file is also electronic/digital, will that be called IETM?
Yes, undoubtedly PDF is also IETM. It's Level 2 IETM.
I need to give an example so that u can understand better about Levels. . Every one of us must have played digital games. In that, we need to cross various levels. The first level would be simple, the second little difficult, and 3rd level more challenging and 4th Level tough.
Question is, why this documentation is required?
Along with phone or vehicle or any household gadgets, we get a user manual because, in case we have any trouble while using, we can refer to the manual and resolve the issue, without connecting to OEM or service center as might not be available 24 X7.
Hence, these documents should be in simple language and easy to navigate, and easy to reach any point in few clicks.
The bigger the system/device the more pages are required and more variety of manuals are required. i.e. User manual, Operator manual, Maintainer manual, Spare list, and so on.
If some fault has occurred in the system, then the operator may need to refer to more than one manual and it is very difficult to refer to multiple hard copies. Even it is not easy to refer to multiple PDFs and refer to the issue as there is no linkage between all PDFs.
The purpose of the Manual is to guide the operator. If the manual is more dynamic that will be easy for the operator to refer and resolve the issue.
Level 4 and to some extent Level 3 will be very handy and very fast. All the documents are converted to a database, hence searching and inter-document referring will become easier.
I.e. a user can search for a problem and easily reach that particular page in seconds and also can see all the related topics to that topic which is being displayed.
Simple is Level 1 and advanced is Level -4

LEVEL -1	Normally scanned document	Normal PDF file
LEVEL -2	Basic	PDF file with indexing, internal links between pages
LEVEL -3	Intermediate	HTML/XML based Software
LEVEL -4	Advanced	HTML/XML based software with advanced navigation features

Indian Defense wants all the equipment to be delivered along with IETMs since 2014.

Based on the complexity, Level 3 or Level 4 is asked in the RFQ document. Since 2018, mostly Level 4 is asked to deliver.

What is IETM is it a document similar to PDF?

IETM Level 1 and 2 are PDF files.
IETM Levels 3 and 4 are not any document like MS Word or PDF file.
IETM is a combination of Software and database. All the manuals are converted to SQL database. Using IETM Viewer, the user can access the data i.e. manuals, drawings, images, etc.
IETM has 3 modes. User mode where users can access the documents. Admin mode where Admin can create users and track the activities of users.
Super admin or Authoring tool, where all the manuals are converted to database using this authoring tool.

Standards:

IETMs are available in 2 standards

INDIAN Defense Standard (JSG 0852:2001)
European Aviation standard (S1000D)

INDIAN STANDARD

Government of India, Ministry of defense has framed few standards, Joint service Guide 0852:2001 and reframed in 2007.

European Aviation standard

It is called S1000D, mainly used in the Aviation industry
If the RFQ or tender documents say it is IETM means, it's Indian standard only. If the end-user wants S1000D, then specifically “S1000D IETM LEVEL -4” is mentioned.

What is the difference in both the standard?

Ultimately the purpose of both the standard is the same, easy accessibility to all the documents and key points in few clicks.
Indian Standard uses SQL Database and IETM Viewer to see the database. IETM Viewer has tools to navigate faster and most effectively.
IETM does not need any third-party software to run. OEM can edit using the authoring tool which is available in IETM software.
S1000d is very costly than the Indian standard.
Indian Standard is SQL based and HTML based and s1000d is XML based
Few companies convert Documents to XML and call them S1000D.
Simple XML is not an S1000D IETM. If the end-user /navy/shipowner does not have a CSDB studio then all these IETMs cannot be imported and made a single master IETM.
CSDB studio is very costly software and is mainly supplied by western counties. Indian version CSDBs is not compatible with original S1000d importing.

Call 9849527706 or mail gopikrishna@codeandpixels for more details.

WHY YOU ARE HERE, Let us guess!!

If you are a Vendor / Supplier / OEM or a PSU/Defense lab looking for Interactive Electronic Technical Manual delivery then you are in right place.

We are the pioneers in the field of IETM worked in association with IETM approval agencies OF india.

If you are OEM then
- RFQ/ Bid document says IETM as a deliverable along with your System/Subsystem. And you want to know the tentative cost of IETM so that you submit a competitive quote.
- If you are awarded a contract of supply, you need to start IETM development and search for the right partner who can guide you.

If you are PSU/Defense lab or Production Agency
- You want to make a specifications/ Scope document for IETM
- You want to understand the latest standard/ technology of IETM
- If you are a production agency, you might want to initiate IETM

If you are IETM supplier
- You want to know what’s new in IETM technology and want to know about date of next webinar on technology.
- Or you want to outsource your contract to us.

IETM, NEW word in your RFQ/ SCOPE…? Know the story behind.

For the past few years, the Navy/Air force/ Army wants all the OEMs to deliver training Aids along with equipment or the machines. Training Aids include

Technical Manuals / Technical Literature
Computer-based Training
Video film
Charts and Blowups
Training Work Models
Scale down models etc.

It is becoming very difficult to refer thousands of hard copies or PDF files when the issue arises in equipment to fix it.

Now from the past few years as per the guidelines received from Navy/Air force/ Army headquarters, they want OEMs to deliver IETMs along with actual machinery. IETM is one of the deliverables mentioned in the RFQ/Scope document. To submit the quote, you need to know the tentative cost of IETM.

If the system is small (we mean page count of all the manuals put together is not more than 4,000) IETM Level -3 is asked in RFQ or scope document.

If the page count is more IETM Level 4 is proposed.

How code and Pixels Can assist you?

We are very glad to share of experience and knowledge, irrespective you give business to us or not.

Talk to our experts for 5 minutes, who had delivered 30 IETM project life cycle. Get an insight into your need. Understand the process, cost, time, efforts, inputs required.

We are proud to serve the nation and Defense and happy to assist you with all your queries.

Our Basic questions are:

How many pages does your document has
Does the SCOPE/RFQ mentioned IETM level 3 or LEVEL -4?
Does your scope says JSG or S1000d

If you have answers for this questions, call 90000 90702 now, and share your details. Our technical team will call you within a hour.

There are two specifications/standards that exist.

Joint Service Guid ( JSG 0852: 2001 ) Reaffirmed 2007	Designed and Developed by Directorate of Standardization Department of Defense Production. Ministry of Defense, New Delhi It has been framed by 20 different types of stakeholders and steering committee, from Army, Navy, Air force, Scientist of Defense labs, Capt, Lt. Cdr from various organizations and labs such as BEL, ADG systems, NHQ, ACAS, HAL, BDL, GRSE, Goa Shipyard, MIDHANI, MDL, BEML, DQAL, Dte Standardization, CQA, DS cell Bangalore, etc. IETM Means, a software made as per Joint Service Guide ( JSG 0852: 2001 )
S1000d	S1000D is jointly produced by Aerospace and Defense Industries Association of Europe (ASD), Aerospace Industries Association of America (AIA), and ATA e-Business Program This is not called IETM. This is called the IETP.

Following Documents are Integrated in IETM

User Handbook (UHB)
Design Specification (DS)
Technical Manuals (TM)
Illustrated Spare Parts List (ISPL)
Manufactured Recommended List of Spars (MRLS)
Diagnostics and Installation (DIM)
Special Maintenance Tool & SPL Test EQPT (SMT & STE)

Initial Stocking Guide (ISG)
Maintenance Scale (MS)
Permissive Repair Schedule (PRS)
Inventory
OEM Manuals
Operating Manuals
Combat Manuals
Deployment manuals
Air Transportation Manuals

Introduction to IETM | History of IETM | what is IETM?

Technical manuals (e.g. maintenance, user, training, operations, etc) published in electronic format are becoming more and more popular than paper based manuals for their interactivity, convenience and ease of use.
For example, the maintenance and operation manuals of a warship, which used to occupy 300 -350 sq. feet of prime area with thousands of pages of technical literature.
It was very difficult to refer some operating process or trouble shooting from thousands of hardcopies. Each time, maintainers had to refer multiple books to get information related to issues.
To address these issues, IETMs were introduced in ships initially. IETM is the replacement of paperwork / hard copies
IETMs are now replaced by their electronic versions occupying very little space and can be viewed on tablets from any part of the ship. These electronic technical manuals are termed as Interactive Electronic Technical Manuals (IETM) or Interactive Electronic Technical Publications (IETP).
Interactive Electronic Technical Manuals (IETMs) or Interactive Electronic Technical Publications (IETPs) are technical manuals (such as maintenance, training, user or operations manuals) usually authored in XML or HTML -5.
IETMs are a portable, electronic "library" which contain thousands of pages of documentation and images and allows end users to trace technical documentation in a more efficient manner, and the digital nature provides a more agile and accurate method of updating technical documentation.

Code and Pixels, IETM Level IV and Level V expertise

We are proud to be in association with Indian Defense
CODE AND PIXELS IETM Frame work has been successfully used by Army, Navy and Air force since 2013. We are empaneled vendors to supply software to DRDO, ASL, BDL, ECIL and many other OEMs who supplies systems and sub systems to various Indian Defense agencies.
We have an exclusive R&D wing and it has been efficient since 2013 and we have studied various IETMS available across the globe and we have done enough R&D before releasing our IETM frame work in 2015
Code and Pixels has developed Robust Frame work and authoring tools and we have successfully executed 25 + IETMs design and Development projects

Skill Set	MIL-M-87268, MIL-D-87269, and MIL-Q-87270 JSG-0852:2001 Joint Service Guide Document
Graphic User Interface	Graphic User Interface as suggested in JSG-0852:2001 Joint Service Guide Document Standard Navigation Tools Easy to navigate, Tree structured based content tree and user friendly Graphic user interface Frame oriented instead of being page oriented
Security	Role based Login Control and Dynamic User access control (User, Admin) 256 Bit Encryption for data safety Database configured as per MIL -PRF 28001 Standards document Dynamic User Access control to reduce the risk of unauthorized access to content data Backup and Restore Module for protecting the loss of data
Cross Plat form Compatibility and Deployment	Our IETM Frame work is cross platform compatible Code and Pixels Frame works is compatible for multiple devices i.e. Lap tops, PCs, Tablets etc. IETM can be operated in Windows Operating systems and also LINUX OS IETM can be browser based or EXE based as per the clients requirements No 3rd party tools are required to install IETM in Clients Machine It can be played as EXE (Executable file) Or can be played in Browser It can be installed in Client server Environment and also in single System
Performance	In Class-IV IETM the data to be stored in a relational database, obtaining benefits of data integrity and removal of data redundancy. As the content (Images, Text, tables, Hyperlinks, Hot spots) is saved in database, hence content will be loaded in fraction of seconds from server. Content completely hyperlinked are mapped directly to relations in the database schema. Content will be driven dynamically from Database based. Dynamic data access from Relational database and reduced use of static pages. Content data derived in textual, graphical, audio or video formats in a relational database which is composed of logically connected but randomly accessible IETM data elements. High-end Server with good bandwidth LAN would make IETM more efficient. Our IETM frame work supports 1 lakhs plus pages and 500 concurrent users.
Modern and Latest Technologies	HTML 5 (responsive) based content integration and module based deployment Applications : Angular JS Frame work, Electron Database : My SQL Frontend : HTML5, Bootstrap Encryption : AES 256 bit
EED-P-23: NAVAL SPECIFICATIONS FOR IETMS	JSG 0852:2001 JOINT SERVICE GUIDE MIL-M-87268: MIL STANDARDS: REQUIREMENTS FOR MANUALS, INTERACTIVE ELECTRONIC TECHNICAL MANUAL MIL-D-87269: MIL STANDARD FOR SUPPORT OF DATABASE

Features of IETM

IETM is equipped with User management tools, content management tool, Authoring tools
User Dashboard	User Dashboard consist of features like Manage Bookmarks, Manage Annotations , View Activity, Change Password, Enter IETM, Logout
Admin	Admin can control the documents access based on user profile. I.e. For Operator user , only manuals related to operator can be given access and for maintainer user only Maintenance related documents can be give access. Admin can see user login history and user Annotations and feedback etc.
View Activity	View Activity Feature consist of Last login, Created Date and a Table with all the previous login and logout’s gets displayed.
Change Password	This Feature enables User to change his own password and to update his own security questions.
Enter IETM	This Feature enables User to enter into IETM Core and access the IETM Data by selecting the desired module.
IETM Core	IETM core consist of IETM Content section on the Right and Tree Menu on the Left for navigation of content, IETM Core consist of Global Search, Local Search, Print, Annotation, Bookmark, Help and Select Module, History Navigation and Home options.
Annotations	Annotations are displayed by an icon at the Top Right beside the Global Search with Annotations Count of particular page. User can select the text with mouse and Add Annotation option appears to users to add new annotation in the content page.
Print IETM Core	Print feature is provided in IETM Core to print the current page content
Bookmark	A Bookmark Icon is provided at the top of content section to bookmark a particular page and can be added by clicking the Bookmark icon, A popup with Name Bookmark name field gets appeared.
Word Explainer	Word explainer feature helps in providing a Description/Explanation to a word by clicking on the word and is highlighted with a color in IETM Content
Image Explainer	Image Explainer feature helps in linking a related image to a word in the IETM content, the word with the image explainer is highlighted with a color in IETM content.
Video Explainer	Video Explainer feature helps in linking a related Video to a word in the IETM content, the word with the video explainer is highlighted with a color in IETM content.
Hotspotting	Hotspotting functionality is used to link a word to respective image/Drawing of the same page, works with mouse hovering or selecting text or part of a image by which respective drawing or image will highlighted.
Hyperlinking	Hyperlinking feature enables user to navigate from one page to the other related hyperlinked page by mouse click, the hyperlinked data is highlighted with a color and underlined.
Image Viewer	By clicking on image or enlarge icon of the image at the right bottom of image respective image is displayed in a popup of image viewer.
Page Navigation	Page navigation feature enable the user to navigate to next and previous pages , by clicking on Prev Button at the left bottom of content area user gets navigate to the previous page of the content.
History Navigation	This feature enables the user to navigate to his previous steps based on his navigation history of the current session, by clicking on the right arrow in the top header user gets navigated to the forward.
Global Search	Global Search provides a functionality to search a keyword with matching page name and also content text form entire IETM Core and the results are displayed in tabular format with Page Title and Module Name. by clicking page title user gets navigated to that page.
Local Search	Local Search provides a functionality to search a keyword in the same page and the matching text is highlighted with a color in that single page.
Related Content	Related Content features is located at the right bottom of IETM content section. We can link the Related Pages of IETM Core, Document and Drawings which are related to this page content in this feature.
Page Expand View	IETM Page can be expanded upon clicking the arrow button provided at the bottom of the tree menu section
Manuals Tab	Manuals tab is provided in the header above the tree menu. All the manuals related to can be placed in this tab and can be viewed with the help of pdf viewer provided in the IETM application.
Logs Tab	Logs tab is provided in the header above the tree menu. This section enables User to add and store the logs of required data for the user
Glossary Tab	Glossary tab consist of Add, Sort , Find options with a tabular display of the glossary Related to content in IETM Core
Select Modules	User can be navigated to desired module form this Select Module Button, A list of all available modules will be displayed in dropdown.
Help for IETM	This consist of two pages About IETM and How to use IETM with the information related to IETM and a video how to use IETM.
Logout	Logout enables the User to close his session and logout form the IETM dashboard and redirects out of application from his access to login page of IETM.

EED-P-23: NAVAL SPECIFICATIONS FOR IETMS

JSG 0852:2001 JOINT SERVICE GUIDE
MIL-M-87268: MIL STANDARDS: REQUIREMENTS FOR MANUALS, INTERACTIVE ELECTRONIC TECHNICAL MANUAL
MIL-D-87269: MIL STANDARD FOR SUPPORT OF DATABASE
MIL SPECIFICATION: REQUIREMENTS FOR QA PROGRAM
MIL-PRF 28001: MIL STANDARD FOR DATA FORMAT: BIT MAP INDEXING AND HEADERS FILES
ISO 8879:1986 SPECIFICATION FOR STANDARD GENERALIZED MARKUP! LANGUAGE(sgml) FOR TEXT AND OFFICE SYSTEMS
S1000D: IETM DOCUMENTATION STANDARDS ADOPTED BY THE CONSORTIUM OF EUROPEAN AEROSPACE INDUSTRY.

IETM - JSG 0852:2007 Architecture

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IETM JSG 0852

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IETM JSG 0852 Architecture

(This page content is updated on 12^thDecember, 2024, By Bhargava, Project Manager -IETM Design and Development )